Enter your Forward Air Cargo Tracking number to check your delivery status. You can track different types of shipments online using your Waybill Number, Reference Number, or Pro Number.
Use the Forward Air Cargo Tracking form to check 10 shipments at a time.
Note: Shipments may have the same tracking number so you will need to create an account to see more information regarding that.
Forward Air Cargo Tracking – Cargo Tracking Status
Forward Air Cargo Tracking Service helps manage shipments from other countries. Forward Air works with airlines, ground transportation, and customs to deliver global goods.
You can easily track your parcel using your unique tracking number. Just type your number in the form and get live updates on where your parcel is and when it will arrive.
Enter your tracking number in the form above to track your Forward Air Cargo shipment.
See Also: Custom Companies Tracking
Forward Air Cargo Tracking Options
Here are the different numbers Forward Air uses to track shipments, which can be confusing at first.
Here’s a breakdown of each of the tracking numbers:
- Forward Air Waybill Number: This is the main tracking number for your cargo. It’s 8 digits long and looks like this: 12345678. You can find it on your shipping documents.
- Reference Number: This is a general number used mostly for identification. Sometimes it’s the same as the Waybill Number. Check with customer service if you’re not sure.
- PRO Number: This isn’t used much for tracking with Forward Air. It’s related to a Pickup Request Order Number but is not important for following your shipment.
Remember to use the Forward Air Waybill Number for tracking. References can be helpful, but make sure they’re connected to your shipment. Don’t worry about PRO numbers unless Forward Air tells you to.
Forward Air Customer Service
Here is all the info for Forward Air Customer Service. You can contact them for help with your shipment or tracking.
General inquiries: (800) 726-6654
Safety issue reporting: (888) 423-2472
Contact Email: custserv@forwardair.com
International Transborder services: respinet@forwardair.com
Freight management: jtirone@forwardair.com
Corporate Office Address: 1915 Snapps Ferry Road Bldg N Greeneville, TN 37745
About Forward Air
Forward Air is a big company in North America that moves things by trucks really fast. They are known for moving cargo on land quickly and dependably. They are famous for moving things within the country and also to other countries.
Here’s what Forward Air does:
- Fast truck transportation: They use trucks to quickly move things on land. They have different levels of service, from moving small loads very fast to moving big loads with a whole truck just for you.
- International shipping: They move things on land at home, but they also have partners to help move things to other countries using air and sea transportation.
- Other logistics services: Apart from moving things, they also help with storing, packing, and delivering things, which makes them a great solution for people who need help with logistics.
What is Forward Air Tracking?
Forward Air Tracking is a system that helps you know where your package is and It can be for delivery in North America or other countries.
It gives you peace of mind and lets you see your package’s journey along the way.
Here’s how it works:
- Enter your tracking number from your bill or shipping papers.
- Choose the platform to track your shipment on this blog post.
- After entering the tracking number, you can see:
- Your shipment’s current location
- When it’s expected to be delivered
- The status of your shipment
- Where your shipment has been in the past
- Proof that it was delivered
Where is Forward Air located?
The main office of Forward Air is in Greeneville, TN, US. They work in many places. They are one of the biggest ground transportation companies, and their network covers all of North America.
What happens if my Forward Air Cargo package is lost?
If your package is lost, here’s what to do:
1. Contact Forward Air Customer Service:
- Call (800) 726-6654 or email custserv@forwardair.com with your tracking number and shipment date.
2. Understand the Claims Process:
- The claims process is on their website: https://www.forwardair.com/claim
- Submit your claim within 270 days and consider your insurance policy for compensation.
- You may need to provide documents for the claim.
3. Additional Options:
- Consider dealing with your insurance provider or taking legal action against Forward Air if needed.
4. Be Patient:
- Forward Air will update you on the progress of your claim as it may take some time.
